Q: How to track your package?

  1.  Get your track number by checking your mailbox.                                                                                                                                                                                                                                                                                    
  2. Track your package

 

Q: How do I change my shipping address once my order is placed?

A: We can only update your shipping address before shipment.

To ensure that your package can be properly delivered, please ensure that your address is complete and correct with all information including apartment/suite/room numbers.

Once your package shipped, we will not be able to change the shipping address. And we are unable to cancel an order after shipment. Please keep an eye on your order status by checking "My Orders" to make sure you can receive your order.